SMS PROGRAM TERMS

Effective July 27, 2026

These SMS Program Terms apply to text messages sent by or through NEURONETIX LLC, NerveLab, AOS, or Artemis. They supplement the Terms of Service and Privacy Policy.

1. Program description

With your consent, NerveLab may send texts about demonstrations, access requests, account activity, support, appointments, service updates, or other communications you authorized. Artemis may also send messages for an identified NerveLab business customer under that customer’s configured authority.

The responsible business, program, and message purpose will be identified at opt-in or in the message flow.

2. Consent

By providing a mobile number and affirmatively opting in, you authorize the identified sender, its service providers, and NerveLab to send automated or manually initiated messages to that number for the disclosed purpose. Consent is not a condition of purchasing goods or services. Consent applies only to the identified sender, program, and purpose.

3. Frequency and charges

Message frequency varies based on the program, your requests, account activity, and the relationship you authorized. Message and data rates may apply. Contact your carrier for plan information.

4. Opting out and revocation

Reply STOP to stop messages from the applicable program. Where technically supported, standard keywords such as END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, and OPTOUT will also be treated as opt-out requests.

You may also revoke consent through any reasonable method that clearly communicates that you do not want further messages. You may receive one final non-marketing message confirming the request. No further messages requiring that consent will be sent unless you provide fresh consent.

Opting out of one separately identified program may not opt you out of another program, but a request reasonably communicating that you want all communications from the identified business to stop will be honored according to its terms.

5. Help

Reply HELP for help, email support@nervelab.io, or call 951-543-7555. For an account-specific matter, contact the business identified in the message.

6. Carriers and delivery

Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may vary by carrier, device, filtering, network, and location.

7. Your number

You represent that you are the subscriber or customary user of the number and may authorize messages. If you change, deactivate, or transfer the number, opt out or promptly notify the identified sender.

8. Privacy

We process mobile numbers, consent and suppression records, message content, delivery information, and related data as described in the Privacy Policy.

9. Prohibited use

NerveLab messaging may not be used for unlawful, misleading, harassing, discriminatory, or unsolicited outreach. Customers must follow telemarketing, privacy, consumer-protection, carrier, registration, and industry rules.

10. Changes or termination

We may change or discontinue a program or update these Terms. Updated terms will be posted with a new effective date. Additional consent will be obtained where required.

11. Contact

NEURONETIX LLC / NerveLab
130 W. Corona Mall, Suite 203
Corona, California 92879
support@nervelab.io
951-543-7555