Terms and Conditions

These Terms and Conditions govern your use of the NerveLab Artimus platform and services provided by Neuronetix LLC ("NerveLab," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By using NerveLab Artimus, you confirm that you are at least 18 years of age, have the legal authority to enter into these terms, and agree to comply with all applicable laws and regulations including TCPA, CAN-SPAM, and Fair Housing laws.

2. Description of Services

Artimus is an AI-powered closing platform for independent real estate and insurance professionals. Services include automated lead follow-up, pipeline monitoring, voice agent capabilities, SMS and email communications, and reporting. Artimus is a tool, not a licensed advisor, and does not provide legal, financial, or real estate advice.

3. Subscriber Responsibilities

As a subscriber using Artimus, you are responsible for:

• Ensuring all leads in your database have provided prior express consent to receive SMS, voice, or email communications from you in accordance with applicable law
• Maintaining an accurate Do Not Contact list and honoring all opt-out requests promptly
• Complying with TCPA, state telemarketing laws, and Fair Housing regulations
• The accuracy and legality of all content sent through the platform
• Maintaining your professional license in good standing
• Keeping your login credentials secure

4. SMS Messaging Terms

Artimus involves two distinct SMS surfaces, each with separate consent and responsibility:

• Platform notifications to you: Neuronetix LLC sends SMS messages directly to subscribers about account and pipeline activity. You consent to receive these messages when you sign up and agree to the SMS Program Terms. Fewer than 10 messages per month. Reply STOP to opt out, HELP for help.
• Messages you send to your leads: Artimus enables you to send SMS, voice, and email communications to leads in your own pipeline. You are the sender of these messages. You confirm that all recipients have provided appropriate prior consent under TCPA and applicable law. All such messages include STOP opt-out instructions. Neuronetix LLC provides the platform infrastructure and is not the sender of these messages.
• Message and data rates may apply to all recipients
• NerveLab is not liable for carrier filtering, delivery failures, or recipient responses
• For support, contact rob@nervelab.io or reply HELP to any platform-sent message

5. Subscription and Payment

Artimus is offered on a monthly subscription basis. Fees are charged in advance after any applicable free trial period. You authorize NerveLab to charge your payment method on a recurring basis. Subscriptions may be cancelled at any time with 30 days written notice. No refunds are provided for partial months. Usage overages are billed at published rates.

6. Acceptable Use

You agree not to use Artimus to:

• Send unsolicited messages to individuals who have not consented
• Violate Fair Housing laws or engage in discriminatory practices
• Transmit spam, fraudulent, or misleading content
• Attempt to reverse engineer, copy, or resell the platform
• Violate any applicable federal, state, or local laws

7. Limitation of Liability

NerveLab provides Artimus on an "as is" basis. We do not guarantee specific results, lead conversion rates, or revenue outcomes. To the fullest extent permitted by law, NerveLab's liability is limited to the amount paid for services in the 30 days preceding any claim. We are not liable for indirect, incidental, or consequential damages.

8. Intellectual Property

All platform technology, designs, and content are the property of Neuronetix LLC. You are granted a limited, non-exclusive license to use the platform for its intended purpose during your subscription term.

9. Termination

We reserve the right to suspend or terminate your account for violation of these terms, non-payment, or activity that creates legal or reputational risk for NerveLab. You may terminate your subscription with 30 days written notice.

10. Governing Law

These terms are governed by the laws of the State of California. Disputes shall be resolved in the courts of Riverside County, California.

11. Changes to Terms

We may update these terms periodically. Continued use of the platform after changes constitutes acceptance of the updated terms. Material changes will be communicated by email.